Shipping Info
Shipping Policy:
Your order will be sent out on average within 3 days of ordering.
PLEASE NOTE: Your shipping time depends on when your order is fulfilled by us, not when your order is purchased.
In stock Items
Estimated shipping and delivery times:
USA: 3-5 business days post fulfillment
Canada: 5-10 business days post fulfillment
World: 10-20 business days post fulfillment
Commissions // Made to order Items
Be prepared for delays
Due to Covid-19 our fulfillment times will be longer than usual, and may continue to increase until things get back to normal. Currently, our orders are estimated to take 23-28 to fulfill.
Estimated shipping and delivery times:
USA: 3-5 business days post fulfillment
Canada: 5-10 business days post fulfillment
World: 10-20 business days post fulfillment
International Shipping
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order Never Arrived
If your order didn't end up arriving, be sure to let us know!
First check your shipping confirmation and check that you had entered the correct address.
If the address was incorrect, though we'd be happy to send you anoher order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at kkgcustomerservice@gmail.com noting your order number. We'll see what can be done.